MBP’s preferred payment method for monthly package subscriptions is by direct debit. With our recent move to GoCardless, this process is now easier than ever before.
If you are on a subscription based service plan, you will likely receive an email notifying you of any changes to your payment process. This email will include a link to your unique direct debit mandate form. Update this form with your bank details and you’re done. You’ll never have to worry about making payments on-time ever again.
Why Pay by Direct Debit?
Direct debit payments make payments a breeze for both you and the admin team at MBP. We save hours of administrative time each week managing payments. This allows us to reinvest this time into continually improving the service we provide to you.
Here are some of the other benefits of making payments to MBP by direct debit:
Peace of Mind
Once you have direct debit set up you’ll never have to stress about remembering to make payments on time. Everything will be handled automatically but you’ll be kept in the loop with reminders before all payments are processed, just make sure you have adequate funds in your account when you get the reminder.
Direct Debit Guarantee
Your payments are protected. This means that you’re guaranteed a refund direct to your account if a payment is ever processed in error.
Saves You Time
Setting up the authorisation takes only a couple of minutes. Once its done, you never have to worry about setting up payments to MBP again. Each invoice or monthly subscription payment will automatically be paid on its due date. This not only saves you time in setting up each individual payment but also helps to avoid late payment penalties.
Saves You Money
Paying your invoices on time avoids any added late payment administrative charges. Currently, late payment of invoices incurs an added administrative charge equal to 2% of the total over due sum. This covers our additional time to send reminders and statements as well as manually processing the late payment when it is received. Direct Debit avoids all of this unnecessary hassle for both you and MBP.
You Always Know In Advance
We remind you in advance before any funds are withdrawn. Approximately three (3) days in advance you will get a reminder email to let you know the amount to be direct debited and the date that the amount will be processed. This allows you to ensure that you have the adequate funds in the account on the date in order to avoid the payment failing or being dishonored.
If you need to delay or come to an alternative payment arrangement, get in touch with the team at MBP as soon as you receive the reminder.
Ability to Cancel Any Time
You can cancel your direct debit authorisation at any time. To cancel, simply get in touch with the admin team at MBP by emailing firstname.lastname@example.org.
If you have any questions, you can call us free from anywhere in NZ on 0800 86 85 86 or email the team here. As always, our team is here to answer your queries so feel free get in touch to ask anything you are unsure about.