MBP KPI Improvement Coaching

The better you understand your business, the easier it will be to increase your profits and free up cashflow. We’ve developed this service to enable business owners to work out what the key drivers are in their business (the Key Performance Indicators, or KPIs).

We want to work with you to develop the means to measure them accurately and then apply strategies and tactics to optimise business performance and improve each KPI. Consequently you will improve your overall business performance. As a result either enabling further growth or better use of existing resources.

Any business owner who wants to better understand how to drive:

• Increased Profit,
• Improved Cashflow,
• Increased Business Value

If you want to improve any of the above, whether to do more with less or to generate sustainable business growth, you will benefit from this service.

First, we work together to establish the key drivers in your business. These may be financial (e.g. gross profit margin or average customer spend), or non-financial (e.g. customer satisfaction ratings or occupancy/ capacity rate).

We then teach you how to measure each KPI and track them via a cloud based performance dashboard. We like to limit the number of KPIs that you are monitoring to just the most important ones (the ones that will make the most powerful difference to your business) because too much data will slow analysis and impede decision making. Consequently you will be able to quickly make key changes to some KPIs and then move on to monitoring others.

Once you’re confident measuring each key driver accurately and we have established a solid base-line of performance, we’ll work with you on a monthly basis to form a tactical plan that includes all of the business processes and behavioral changes needed to improve your results. It is remarkable how simple changes to your business processes can improve your key drivers.

What you measure, you can manage.

MBP Key Performance Indicator Improvement Process

Any time is the right time to start working on your business’ KPIs.

It’s too easy to make excuses like ‘I’m too busy working in the business right now to devote any time to working on this stuff’. The reality, however, is that if you allocate a little time each week or month to improving your business performance, the time investment will make a big difference to both your business and your personal life.

A KPI Improvement process with scheduled Independent Accountability sessiona with your MBP Business Advisor will…

• Establish the three to five key drivers that are fundamental to your business’ success,
• Set sensible targets for improving those KPIs,
• Streamline existing business processes or establish new processes that will drive sustainable improvement in your KPIs,
• Increase efficiency and productivity,
• Eliminate procrastination, as a result driving improved performance,
• Offer access to a simple dashboard to monitor performance,
• Encourage you to be accountable for the achievement of your goals,
• Inspire you to invest time working less in the business and more on it,
• Allow you access to our collective wisdom, systems, products and services,
• Enable you to better understand your business and consequently what underlying factors drive your success,
• Increase your ability to make effective strategic business decisions.